by Whitney McCarthy | Dec 20, 2017 | RizePoint
RizePoint, the leader in quality experience management software, today announced that it is a finalist in the 2017-2018 Cloud Awards Program for best cloud business intelligence solution.
RizePoint was selected as a finalist for its robust business intelligence tools used by the world’s top food service, hospitality, and retail brands. The RizePoint solution offers two business intelligence features: management dashboards and search-driven analytics (SDA). Management dashboards provide a dynamic user interface with quick, at-a-glance visibility into the voice of quality information users require. With Search-driven analytics, users can ask questions, analyze data, and build pinboards to convey role-based data across the organization.
“RizePoint invested in Search-Driven Analytics after hearing from quality and operations managers that they were spending roughly one-third of their week responding to one-off questions from across the company,” said Frank Maylett, president and CEO, RizePoint. “Our purpose-built BI tools differentiate us from more than 80 competitors in the mobile inspection space.”
The RizePoint Quality Experience Management platform allows users to get better data from within their company, have full visibility into data and operations, and automate corrective action if any problems or opportunities for improvement are found.
Cloud Awards organizer Larry Johnson said: “Again, we have seen an overwhelming level of engagement from organizations of all sizes, each showing their commitment to cloud-based technologies and leveraging them in their own unique way. We have seen new levels of excellence in the submissions reviewed, and the judges have had great difficulty in categorizing those applications which should move further in the process.”
The cloud computing awards program celebrates excellence and innovation in the rapid-growth cloud computing market. Over 300 organizations entered, with entries coming from across the globe, covering the Americas, Australia, Europe and the Middle East. Final winners will be announced on Tuesday 30 January 2018.
RizePoint At-a-Glance
- RizePoint mobile and cloud-based software helps organizations improve the quality, safety, and sustainability of their products, services, and facilities.
- RizePoint’s software is used by 5 of the top 8 hospitality brands and 5 of the top 8 food service brands.
- RizePoint serves more than 387,000 users in 120 countries and territories, speaking 40 languages:
- 105,000 food service restaurants
- 27,000 hotels and resort properties
- 13,000 grocery and retail stores
About RizePoint
RizePoint is the global leader in Quality Experience Management SaaS solutions. RizePoint software creates a hub of valuable compliance information to align organizational focus on brand protection. Dedicated to helping our customers deliver a positive brand experience, RizePoint serves more than 2 million audits with 300 million questions answered annually. Considered the industry standard for food service, hospitality, and retail, RizePoint is headquartered in Salt Lake City, Utah. For more information, visit www.9019c3a60e.nxcli.io.
About the Cloud Awards
The Cloud Awards is an international program which has been recognizing and honoring industry leaders, innovators and organizational transformation in cloud computing. The awards are open to large, small, established and start-up organizations from across the entire globe, with an aim to find and celebrate the pioneers who will shape the future of the Cloud as we move into 2018 and beyond. Finalists were selected by a judging panel of international industry experts.
by Whitney McCarthy | Jul 6, 2016 | Brand Protection, RizePoint
My entire life is on the cloud. Wedding photos, video of my teenagers’ high school graduations, and all of my personal finance information. I never think “I’m adding this to the cloud.” It’s just the way we manage data these days.
Isn’t it interesting that many businesses are reluctant to move their data collection to the cloud? Of course, as the CEO of a SaaS company, I might be biased. But honestly, we put all of our personal information on the cloud because it makes life easier, so why don’t more businesses use the cloud for data collection?
Cloud-based reporting is faster, easier, and can dramatically limit your liability.
At RizePoint, we focus on foodservice, hospitality and retail, but any industry can benefit from cloud-based reporting.
TIME
If I had a dollar for every time someone said “I know your time is valuable,” I would be driving a new Ducati. But, data collection does take time. It takes time to quality-check 5,000 hotel rooms. It takes time to meet food safety regulations at 1,000 franchise restaurants. It takes time to check boxes, upload information, and glean results from audit data. But time is what the cloud can save you. One of our clients, Papa Murphy’s, saved one day per audit by moving to the cloud. One day! Imagine how much your QC team could save by doing cloud-based audits. Actually, don’t imagine. Calculate it:
Auditor hourly rate X hours saved per audit X audits per year = Dollars saved per auditor
Example: $50/hour X 8 hours X 180/year = $72,000
Change the variables to match your audit schedules and I guarantee you’ll calculate savings. Cloud-based data collection saves time and money. Period.
SIMPLICITY
The number one reason I do everything on my phone is because it’s easy. I can book flights, file taxes or find a taco stand at the press of a button. Cloud-based reporting offers that same simplicity. Auditors can use one platform for data collection. Need to make a change after an incident? No problem. All auditors can have the new form after one click. Need to translate the form into different languages? Super. Auditors in France can read audit data in French.
Think about the alternative. If you fail a food safety audit and need to add corrective action questions, it could take days or weeks to update your audit spreadsheet. It takes time to update the XLS file, distribute it to your global audit team, and then ensure that your team uses the new form. Adoption can be the biggest hurdle for compliance. Cloud-based reporting makes it easy to streamline all of your data collection, update forms and translate any audit data.
REGULATIONS
Every business faces some form of regulation. I do not know any CEO who loves regulations. What I do know is that business leaders are accountable when it comes to compliance. If your company is out-of-date on their compliance – and there is an incident or recall – you’re liable.
Moving to the cloud makes compliance easy. Really and truly. You do not have to panic when you read about an industry recall. You can log in and confirm that your food safety audits are in compliance. Plus, as regulations change – as they will with FSMA – you will be able to adapt your audits to reflect the changes.
Let’s recap: Cloud-based reporting = audits – time – hassle + peace of mind.
If you’re still not convinced that the cloud makes compliance easy, you can see how Papa Murphy’s saved time and money using our cloud-based compliance software. Warning: this video will make you hungry.
by Di Lewis | Feb 11, 2016 | Business Intelligence, RizePoint
Today’s evolving world demands a lot from businesses. While you’re doing all you can to keep up with the fast pace of the
outside world and your growing industry and meet customer demands, your business is also required to maintain compliance with all your industry’s regulations. Compliance software is an efficient way to stay on top of all your compliance needs and satisfy your customer demands.
But, some companies don’t think they really need to implement compliance software. If this is your current mentality or if you’re on the fence, here are 10 signs to convince you that your business needs compliance software.
1. Customer satisfaction is low.
No matter your market, today’s business landscape is a consumer-centric one. So if your customer satisfaction is low, it’s time to take action to drive your customer satisfaction rating up. You not only need to be compliant in the sense of safety and legal reasons, but to please your customers and drive revenue.
When you don’t provide customers with pleasant experiences, you’re going to lose those customers and potential ones because of others’ bad experiences. Whether it’s a lack of effective communication about compliance standards and operating procedures, inability to maintain compliance consistencies across locations or not being able to regularly monitor what’s working and what’s not in terms of compliance, the right compliance software positively impacts your company’s overall performance and compliance, which in turn improves your customer satisfaction.
2. Customer numbers are dropping.
Many of today’s customers won’t do, or continuing doing, business with a company unless they have a compliance program in place.
A lot of emphasis is placed on better business practices. Implementing a compliance management system could be what allows you to get a new customer and turn them into a loyal customer. You need a compliance program to make sure your company doesn’t violate your customer program, and automated compliance software is an affordable way to implement your compliance management system.
3. Safety breaches have occurred.
Have you ever had a breach in food safety? Or failed a health inspection? If you answered yes to either of these, then you desperately need a food safety and quality management system.
This system makes sure your business complies with each food and safety regulation, during each step of the process. It saves time when it comes to tracking your processes and products, and allows you to aggregate all your data and create clear, effective safety audit forms.
4. You’ve paid thousands of dollars in penalties.
Non-compliance leads to monetary consequences and damages with your brand’s reputation. It could cost you thousands of dollars in fines and other repairs if you’re caught being non-compliant.
Compliance software is the solution you need if you’ve found yourself on the wrong side of the law one too many times. It ensures you stay on top of your operating procedures and every compliance detail, to keep your staff and customers healthy and safe, and keep your business away from unwanted monetary penalties.
5. Current process is time-consuming and costly.
Maintaining compliance is a complex, costly and time-consuming ongoing process. But with compliance management software, it’s not.
Software boosts your overall process. It reduces the time it takes your business to get and stay compliant, resulting in less money and other resources spent working on compliance procedures. It provides a more efficient way to track your compliance of quality and safety inspections, know what actionable steps to take to improve your operating procedures and improve communication amongst employees, all of which saves you time and money by providing a more proficient way of handling compliance.
6. Things aren’t clear across the board.
Without transparency and visibility into company operations and open communication amongst departments and company locations about proper business standards, consistent compliance isn’t possible. Everyone needs to be aware of company operations and what compliance regulations are to be followed.
Compliance software keeps everyone up-to-date on all things compliance related. From your COO to your regional managers to your 9-5 employees to your stakeholders, effective communication is possible. Standards and other pertinent information are kept clear across the board with customizable emails, role-based notifications and real-time data. Compliance software seamlessly keeps everyone on the same page and on a unified compliance front.
7. Unaware of any compliance gaps.
No business or its employees are perfect. Mistakes are bound to happen, and even with every careful step you take, your business runs the risk of having gaps in compliance.
Compliance management software proactively works to safeguard your compliance. You need to act fast in order to correct compliance issues before they become expensive liabilities. This kind of software system immediately notifies you when a compliance gap is found and then creates a real-time action plan, providing a plan fit for your company so you take the right measures to fix the problem.
8. Productivity is down.
How productive your employees are is in direct correlation with how profitable your business is. If your employees are wasting half of their workdays dealing with manual compliance processes and sifting through trivial emails and data, office productivity is sure to be down.
Compliance management software was designed to boost employee productivity. It streamlines company processes and employee tasks. When employees are properly trained on how to use the system and understand all the benefits of using it, your productivity and profit will rise.
9. Your policy management is disorganized.
Who has time to keep track of hundreds of paper files of various policies? No one. You don’t have the time or the space either. But, policies are still important, and managing them in an organized manner is something you have to do.
Software makes it easier to keep track of every policy and stay organized doing so. Some even let you manage a policy through its entire lifecycle. You can create and submit policies for editing or approval, and then once approved send them out to the applicable employees all from within the software.
10. You have a compliance audit coming up.
You want to pass your compliance audit, not fail it. And you don’t want to make the process harder than necessary for the auditor coming to perform your company’s audit.
Automated compliance software ensures better audit management. Your business and industry are constantly changing, and an automated platform allows you to quickly make changes and keep your audit forms up-to-date in real-time. It also means increased auditor consistency and guarantees each of your business locations receive a quality evaluation.
Convinced you need compliance software yet? Because as we’ve shown, only good things can come when your business implements this software.
